Protandim is packaged in a cylindrical blue bottle and contains thirty caplets per bottle. The potentially affected Protandim® lot numbers are shown below. The lots shown below were distributed between July and November 2012. Lot numbers are located on the left side of the product label when looking at the front of the label, directly above the RFID scan bar.
Lot # Expiration Date 12-0258 7/2/2015 12-0259 7/3/2015 12-0292 7/9/2015 12-0294 7/11/2015 12-0295 7/12/2015 12-0304 7/18/2015 12-0306 8/16/2015 12-0307 8/17/2015 12-0373 8/21/2015 12-0382 9/21/2015
When the Company was alerted to this issue, it immediately isolated affected product and began working with its third party manufacturers, suppliers and industry experts to mitigate any health risk potential. After consulting with medical experts, the Company believes that these materials pose no serious risk to consumers' health. Furthermore, the Company has not received any report of a health problem related to this issue.
Douglas C. Robinson, President and CEO of LifeVantage, stated "Everyone at LifeVantage is deeply committed to providing the safest, most pure products for our distributor network and customers. In keeping to that high standard, the Company is offering to replace all bottles of the potentially affected product. We are confident that our network marketing distribution model will allow us to efficiently contact all those affected by this issue."
Robinson continued, "In addition, we have implemented even more stringent, industry-leading measures, including several redundant measures, in our manufacturing process. First and foremost, we will always strive to do what is in the best interest of our customers."
Consumers who have received bottles of Protandim® from the lot numbers identified above are encouraged to cease use of such product. The Company will immediately reach out to potentially affected consumers. Consumers having questions may contact LifeVantage directly by calling 866-912-9051 twenty-four hours per day.
