SUNNYVALE, CA, Apr 07, 2010 -- ShoreTel(R), the leading provider of brilliantly simple IP phone systems with fully integrated UC, is seeing large multimedia contact centers increasingly choosing ShoreTel Contact Center solutions to help improve the customer experience, increase agent responsiveness, and achieve a rapid ROI. Driving the move to ShoreTel IP-based solutions is the ability for enterprises to easily deploy and integrate ShoreTel's powerful multimedia call center solution and best-in-class telephony platform across their entire organization.
