Doc & Mr. Heron,
I had the pleasure of meeting with the Vice President and Marketing of Sales for Orovo this weekend, and shared your postings. I do apologize getting this information to you a day later than promised, but it looks like most of you two’s questions have been answered already. But to affirm what was asked... Yes, Garrett Devore is a partner with Min Kim in Orovo, but Min handles the running of Orovo on a daily basis. As to any dealing Garrett has had with other companies in the past, Min is not associated with them, and again is the go to person for Orovo.
In regards to what you both have posted: To say that...
The response is ludicrous. It blames those BBB complaints and the comments on RipOffReport on "Garrett's competitors" and says they are 'lies'.
I humbly say that it does not defy logic. It happens every day, and usually by one specific person or entity. Our personal Accountant has gone through such an experience as this, and to him it is not absurd or lame, but reality.
As to the "Yahoo Answers" and identical stories, I have yet to read such a story on the Orovo site. From where did these people get their information, for no such thing is posted on the official Orovo website. Also, when did "how the product came about, or who formulated it" determine the effectiveness of it? As if that answer could negate the fact that many people, even those I know personally, have seen an improvement in their health, along with other things.
In regards to the posting…
"She admits that Garrett DeVore used to be CEO, that he's a 50% partner, but knows nothing about lipovox, etc. What kind of business partner doesn't know about your partner's prior history."
Mr. Kim never suggested he didn't know anything about Lipovox, he specifically said that
"I have nothing to do with lipovox, etc. I stand for Orovo and only for orovo. Orovo has NOTHING to do with those companies."
And to what pattern of negative business practices do you refer to? Assuming you've not done business with him personally, I would presume it was when you called the Support Staff and asked about corporate information. I wouldn't call this a pattern of negative business practices, but one with a new and growing staff. Min, with Orovo, has outstanding business practices, and may I say personally from having worked with him and his team, a very strong moral code with excellent integrity.
Also, it was stated in a post…
You mentioned that your attorney is trying to change the BBB information – what exactly is incorrect?
It seems that BBB had Orovo mixed in with other companies and cataloged complaints. Having reviewed further, it seems that what Mr. Kim wrote earlier,
“I know what BBB has on their file and my attorney is trying to change all that currently. It is not correct information.”
is indeed true. If you compare the posting on 09-05-2008 you will see that there is a great deal of information that has been updated. I can attest to the fact that no structural or corporate change has taken place in Orovo, which brings us to the conclusion that the information given on BBB was wrong. http://utah.bbb.org/WWWRoot/Report.aspx?site=139&bbb=1166&firm=22222832
And last but not least, and I say this is the meekest of ways, please, I beg you to do your research before bringing up complaints about a company that another person has posted. I would understand if you had posted a personal complaint, but to quote someone else without researching it thoroughly is unjust on many levels, not only to Orovo & Min, but to the readers. In regards to the ripoff report that was mentioned…
Hey Min -- there's already a fresh new complaint on RipOffReport from August 21st, 2008 about OROVO -- and it definitely doesn't read like a competitor "telling lies" about your company: http://www.ripoffreport.com/reports/0/365/RipOff0365563.htm
... it is referring to www.orovostore.com, which is an online distributor located in CA, and not associated with the corporate division of the official Orovo, Orovo LLC. Yes, the complaint is real, as some are, but it is not in any way directed towards Min and his company, but to the distributor itself. The distributor even has posted this on his site “All of the views, statements, opinions and claims made by this website represent the sole opinion of The Orovo Store. Orovo LLC is not liable for any of the products sold on this website. The Orovo Store is a reseller of Orovo products and not the manufacturer. All claims made by this website do not in any way represent Orovo LLC. The Orovo Store, its customers, and potential customers waive rights to hold Orovo LLC liable for any issues arising from this website and sale of products. All complaints, returns, and customer support related issues must be made to The Orovo Store *(info@orovostore.com).” *Email address added from the orovostore.com site.
It was an honest mistake, but you can see for yourselves how easy it is to misinterpret and spread misleading information. How quickly 'bad news' duplicates on the internet is truly amazing, but even worse is when the general public begins reading the same thing (whether it's true, or misleading in this case) and they, with all certainty, assume it is factual. Excuse my language, but there's a saying in our house "If you throw enough crap on the wall, some of it is bound to stick." Let's stop throwing, I'll say... 'crap' and get to the true reliable information. I'd like to see if there is anyone out there who has ordered a product, or taken part in the business opportunity with Orovo as I have and see what they have to say about it (instead of writing hearsay).
Now, gentlemen, you may decide to never join Orovo (and that's ok), or may have been taken aback by information found in diligent research, but please lay aside any indifferences and weigh the facts accurately. There is nothing you’ve asked about previously that was not answered in all truthfulness and in the utmost respect.
I say this again, and with a greater affirmation than before, that I am so glad to be a part of this company, Orovo LLC (for clarification), and our family knows with out a shadow of doubt that we have the greatest privilege to be working with such a Wonderful company and with such an Excellent team.
With the Greatest Respect,
Angela
http://www.liverichopportunity.com
http://www.orovo.com/livingrichly