something I read by gerard yanuzzi, and paraphrased

do you have a boss or leader?  I'm happy to announce Petlane's CEO and myself are both "leaders".  what's the difference you might ask? plenty...

a leader                                                                                                a boss

gives samples, advice, clues, a way out, direction                     gives commands, instructions

invites input , opinions , listens to team                                        seldom listens to team

Glad I found Petlane and started a new career in PetlaneArtois, share my adventure and join my team at http://www.PetlaneKidsArtois.mysite.com   PA#100727 , biz lic# 001725 , 866-367-6858