Hi John, and welcome to Repspace, I have no particular reason to believe you aren't who you say you are, so I'll genuinely appreciate you joining up and leaving word. Its common here for us to be pretty tough on companies, but we also appreciate when people can withstand it and stand through to prove that they really are being forthcoming. I was on the fence with The Customer Advantage, I was leaning toward thinking it was a failed concept, not necessarily a scam, but things weren't looking good. Like most projects under development, be it a film, a computer program, a business structure in this case; time is definitely better spent refining the product than pushing it out to meet pre-mature demands. In this case, I'd like to comment on something you said that I don't think is entirely fair toward the people that you feel insist on a launch date.
"The mistake I made was in trying to satisfy those impatient people that insist they must have a day! Honestly, those same people are the ones that have done the least! There are a lot of people that sure make a lot of noise but have done very little."
Now If I were at the helm of a potential company, a grand idea that I have put my blood, sweat, tears and money into, I think I would be a bit more grateful for the individuals that even listened to what I had to say. How many people took the time and effort to get involved, regardless of whether membership was free or not? How many people expended their energy to get excited, to study the product, the plan, and cruise forums just like this one battling against all us naysayers, and maintaining their faith for YOU sir. How many of these people, who may not have spent a dollar of their money, but spent much of their time and energy getting other people (including family and friends) revved up, which really was free advertising, and company building for you. literally. Out of curiosity, and I am asking this genuinely; since there was no product to buy, no launch date, and very little communication or progress exposure, exactly what COULD they have done?
What you wrote up there doesn't sound like the words of a very grateful person, and I don't feel that you have the right to expect that they sit idle while there are so many signs around them that this isn't turning out the way it should, and the signs are there, regardless of the reasons. What you have in mind may very well be awesome, great idea, great market, great potential, but this kind of thing involves structure building, not just for you, but for the thousands of people who were/are prepared to invest, basically in you. That is something to really cherish, and really appreciate, after all, the composer is useless without the little guys that make up his or her orchestra, and I would like to think he or she might show them the appreciation they deserve, instead of getting upset when they complain they are missing a sheet.