I tried to get a phone number for the CieAura corporate office...

One of the funniest and dodgiest customer service exchanges ever.  Remember...I'm just trying to get an office phonr number.

To: RetailerSupport@CieAura.com

Hi,

What is the phone number for the main office?

From: Support@CieAura.com

Thank you for contacting the CieAura Support Department, your email has been received. We are looking into your issue now and we will have an answer for you as soon as possible. Thank you for your patience.

For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

      Ticket ID: JII-983590

      Subject: Phone Number

      Department: General-T1

      Priority: Medium

      Status: Open

Kind regards,

CieAura   

[ Note this is assigned as a level T1 - assuming that means tier 1 )

Then:

Hello and thank you for your email.

We do not offer a phone support at this time, but you may contact us by email or live chat. If you have question regarding charges to your credit card you may call our Credit Card Charges Department at 800-648-9056.

Our retailers and customers have a virtual office with a support center to help them answer more of their questions.

Please let us know if you have any questions. Thank you.

Ticket Details

===================

Ticket ID: JII-983590

Department: T3-Escalation

Status: Open

Wow. A request for a phone number gets escalated to T3-Escalation.

Wonder what they do if thre FTC emails? Defcon 4? Evacuate building?

My reply:

I'm not looking for phone support. I'm looking for a contact number for a corporate office so I can verify the legitimacy of the company.

Does your office not have a phone?

If it does, please provide.

And what is the URL for live support? I don't see it mentioned on the site.

Can't wait for the response.

The CieAura phone number is:

1 800 648 9056

It's a voicemail system. I have been unable to reach anyone live.

Live chat support is at :

http://cieaura.helpserve.com/

You wanna good gut bustin laugh?  Google harmonic fm.  Click on "corporate offices" and check out the "lab photos" where holographic science and technology is currently being worked on.  I think, no i know i have more money invested in my music room/office than this "lab"  I really dig the wal-mart organizer/ pull out trays sittin on the desk.  What a friggin joke.  Besides all that ther is no phone number to call.