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  • Topic: ACN Telecommunications

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    • April 26, 2011 2:46 AM PDT
    • ACN Telecommunications

      Well, I'm back.

      I've said it before, and I'll say it again people, the ACN saga here continues unfortunately, as now I have a new freshly arrived bill to deal with and am pretty much losing my temper trying to get it all squared away. For those of you that haven't read my other post, I made a go at using ACN's services, and could not possibly think of anything worse to say about it aside from that they are nazis. They aren't really nazis obviously, but I'm pretty ticked. If you're STILL considering ACN, I would definitely recommend making a wiser, more informed choice. Even if you don't go by all my bitching, just read some reviews, some consumer reports, and a few complaints. These aren't just people trying to up the desire for the competition, these reports are completely valid going by my own experience.

      This could have been an awesome company, IF they really did have something to offer aside from the over priced pos video phone, and an actual working business model. For those of you that haven't heard of them, ACN Telecommunications is a North Carolina based company that attempts to sell telecommunications services like telephone, high speed Internet, and home security (I can't imagine how secure those people are). ACN was founded by Greg Provenzano, Robert Stevanovski, Mike Cupisz and Tony Cupisz.

      As I stated in my other post, I was looking for a new wireless plan, I tried ACN, and their version of a "functioning" customer service department was just awful. I busted my butt trying to recruit, and unfortunately; did manage to get a few people I thought I was helping out on board, but managed to help them accrue some debt as well, and I'm still apologizing for it. I had to go crazy and put in a ton of hours just to make a little cash, it would be easier working 9-5 trust me. Now I mentioned elsewhere that there were some fees that came later, making the bill jump up, well it hasn't ended there. I spent almost an hour on the phone with AT&T, only to find out that it WAS ACN that caused the bill to go up. Upon quitting and managing to get that straightened out, I just got another bill for April services...WTF? Its as if they said: "Yeah your all set, your plan and membership is canceled" but I was the only one who knew it.

    • May 3, 2011 3:56 AM PDT
    • ACN Telecommunications

      Damn, it just gets worse and worse the more I read today lol...out of curiosity, how many people did you recruit? How many hours did you put in and what was your experience dealing with your friends that you got involved?

    • May 3, 2011 4:33 AM PDT
    • ACN Telecommunications

      You obviously haven't a clue what you're talking about Lethanix12, because you have to be a pretty unmotivated person to fail at ACN LOL. There is nothing wrong with the video phone whatsoever, that is a rumor that was started since it was released, and based off the idea that you can't transmit visual data to a normal telephone, and that makes sense; how many people do you know that aren't involved with ACN and have a video phone? You also whine about the return policies, well guess what bubba; read them before you jump feet first into a real job. There are serial numbers involved, and the fact that no successful company stays on top by giving half-hearted loafers their money back on a product they are too lazy to have found much use for. This is a serious business for serious entrepreneurs, anyone less will end up on Repspace complaining about their own failure. ACN is a member of the Direct Seller's association, and you don't enjoy that privilege by ripping anyone off. You can also check the BBB where they have excellent standing having dealt with "serous" issues and leaving them completely resolved. I think you're little more than a forum spook hired by the competition, because there is no way you can fail at ACN unless you're truly hopeless as a businessperson. As for their customer service, its top notch, and the only people that complain are those that expect people to pick up the phone in the middle of the first ring, or to have people there to process your "I failed" slips at 2am in the morning. They are always there during normal business hours, so you're either lying, or had unrealistic expectations.

      Good luck Lethanix, you're sure going to need it..LOL

       

    • May 4, 2011 8:23 AM PDT
    • ACN Telecommunications

      "you have to be a pretty unmotivated person to fail at ACN LOL."

      That's just a LITTLE presumptuous, don't you think dude lol? Maybe the guy lives in a terrible area for selling that kind of product, or maybe he experienced a string of bad luck, or maybe, just maybe, you're an ACN rep that is willing to say anything to sell a product? Could be, maybe? I'm teasing for the most part, but people can easily fail and have done everything right, its not always as simple as endurance or skill.

    • May 5, 2011 3:18 AM PDT
    • ACN Telecommunications

      No sir, I've said it a hundred times and I'll say it a hundred more, you don't fail at ACN unless you are a fail. Period. Its a flawless model, and you're all making yourselves look very ignorant because you're taking 3-4 bad "blog" posts that have something bad to say about ACN and running with them like the Olympic torch. It's foolish and I would expect much more from posters at Repspace, but apparently anyone can get a membership to the forums lol. If you DO live in a terrible area, whose fault is it that you chose an MLM company as a job? You probably won't make it if you live dead smack in the middle I-70, America's sewer pipe. Who you going to blame when you can't build a network in a 1500 person community? ACN?

      That's hogwash.

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