Yay Linda!

So glad you were taken care of so quickly! The company is very dedicated to service but it's still nice to hear when it works.

Now, I just HAVE to know what purse you got!  I love the medium purse and can't live without it.  But I'm dying to know which one you can't live without - I love to hear which one's appeal to people and why :)

Take care and I look forward to getting to know you better!

Ivette

Well that was fast, problem introduced, problem soved, just like that. Cool.

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Hello Ivette, and thank you so much for replying to this, I wanted to share an update with all of you! As it turns out, the person that I had originally ordered my handbag from contacted Thirty-One and even though my bag was well over the 90 day mark, Thirty-One had the exact same kind shipped the day after before even asking me to ship mine to them. I am simply stunned. This was really the last thing I expected and I think its fabulous that companies still go out of their way to leave someone with an absolutely delightful impression. I can't say for sure if it was my friend's strings or if that's how Thirty-One is on a regular basis, but I am relieved and extremely impressed.

Ivette, you seem to reflect the wonderfully up-beat, honest, and helpful attitude of Thirty-One, and I really appreciate you jumping in and offering your help. I am mostly psyched because this is one of those bags that does everything right, and I really thought I was about to have to adjust to something new. Such a silly thing to be upset about but I sure love my bag lol! I don't know what kind of hoops my friend had to jump through but it couldn't have been THAT bad because from the entire time since I called my friend to when she called me back to tell me the good news took about 30 minutes. I am sincerely impressed especially because I was past the 90 day mark and had nothing to show that I even bought it aside from it being a Thirty-One exclusive product.

Thank you Wallace and Ivette for your advice!

Hey Ivette, very cool of you to show up, how do you like that Linda? I am always thrilled when this happens because its all too often a lot of the discussions here can get a bit umm, "critical" especially in relation to MLM companies, products and policies. I think its fantastic that you provided this information Ivette, and I sincerely appreciate your efforts. This is the kind of thing that really boosts my spirits toward the MLM world and proves that the professionalism and respect is still very much intact.

Hi Linda!

I am a Thirty-One consultant and I am sorry you had a bad experience with your bag.  It's not "normal" and I'd be happy to help.  

We have a 90 day return policy.  So if your item is less than 90 days old, you can exchange the product for a new one, get something else, or arrange for a credit.  

Since the bag was a gift - can you ask the person that gave it to you to give you the consultant's information?  That way she can process the return/exchange with the receipt information for the order.  

If that consultant is no longer in business, then feel free to contact me so I can help you out!

Hello everybody :o)

I recently received a Thirty-One bag as a gift that I think is absolutely wonderful, with one exception: It's falling apart :(. I have always been hard to please when it comes to my things and for once this gift was absolutely perfect for me. It stays on my shoulder, it's very roomy and I LOVE the style, but out of nowhere it just seems to be coming apart at the seams in 2 different places, and now I'm noticing two other places that are becoming loose. Is this typical of Thirty-One bags or do you think I just happened to get a dud? I really love this bag and if I thought I simply got a bad one I would buy the same make again but I don't want to if this is a typical occurrence.

Is there anyone at Thirty-One that can help?

Its is a pleasure to meet you as well Ivette, and thank you so much for offering such insight to my questioning. It was my original idea that there may not have been very many men that represent Thirty-One, perhaps for the same reasons that lead me to wonder about it. I had no idea that may people were asking for more male-oriented products, this is wonderful news. I wonder what kinds of things they might come out with. I could imagine wallets, waist pouches, perhaps pen holders for pockets, and maybe suitcases? I think the possibilities could be endless. I can see the value of the get organized product line, especially since it is useful for both sexies.

I would perhaps focus on testimonials primarily, so long as I could show something for demonstration that can carry the emotion over. I would like to show videos perhaps of women giving advice, ideas, or simply discussing what they like about the product. I recall a conversation I had as of late, in which a women was discussing with her friend some purses that she liked, and I overheard them. I asked my friend Kendra what makes a good bag, and if it is primarily based on design, and the reply I got was actually very interesting to me even as a man, because it made clear some misconceptions that I had carried previously.

She explained to me that there were many factors that go into such a thing. The thickness of the strap for comfort and strength, and also that some types of purse would not stay upon a woman's shoulder, depending on the strap and her stature, other times it was the length and where on her body it rests. Also the more traditional concerns, such as space inside, pockets and compartments. I found myself very fascinated and having learned very much of this part of a woman's attention to a purse. I gained as you might say, a new respect.

I can not explain why, but I really felt enthusiastic about such a thing, it made me want to think about representing the products, and perhaps seeing a man so finely concerned with such intimate and overlooked problems might contribute to the quality of representation. Perhaps I am reading too deeply in, but I am always impressed when in the past, I have seen a woman show proficient knowledge about a male topic. I like your idea of a party, perhaps I will put some thought into Thirty-One and look at my network and my capabilities.

Love and Peace.

Hi Jeroqui!  Nice to meet you :)

I personally do not know of many men who are Thirty-One consultants.  I only know of 2 but I do not have personal contact with them to be able to answer your question in regards to their success.  I'm sorry!  I can try to find a male consultant for you to give you his perspective on the business if you'd like.  :)

A couple of things I will share with you though:  as consultants, we have been asking for more products and patterns that will appeal to a male audience.  I have had several male customers purchase the Picnic Tote in the St. Andrews Tartan, the matching blanket and the large utility tote for their car organization.  I think being a product of the product is important, so at least there's a few items that you can use and show.  We have one type of "party" called the "Get Organized" show where we demo the products that are used in the home and car to get organized and make clean up easy.  

While a male may not be able to relate to some of the products and their benefits, one of the things that can be used is the testimonial.  I'm getting ready to publish my newsletter with a suggestion from one of my customers on how to use our thermal tote.  Rather than me saying how great it is, it's someone else's idea of how they used the product and maybe someone else will identify.  I don't have every product in the catalog (unfortunately!) but at my parties I'll say something like, "I have a customer that uses her XXL tote to go grocery shopping so she doesn't have to bring home all those plastic bags." 

If you're interested in the product, maybe you can have a party.  That way you can see how the women in your circle respond to the product as well as how they respond to you introducing it to them.  My guess is if they have a great relationship with you, they will thank you for showing it to them!

I look forward to getting to know you!  Please feel free to ask me any other questions. 

All the best, 
Ivette

Hello Ivette and welcome to these talk boards!

My question for you is in regard to the product line and its specializing in the interests of women. I was looking at the many wonderful products and admiring the styles and I thought to myself that it might be unusual for men to represent them and to build a business. Could you tell me if you have many men selling female oriented products and if you find it has an effect on selling such items? I do not believe that there should be any kind of difference, but I was more wondering if there are any. Is it easier for woman to show their desire for products that they actually use, compared to men that would want to represent them but not be able to relate during a sales pitch?

I was curious because my job places me in close and friendly contact with many women of all types and styles and I can see an opportunity to really offer something that could benefit all of us through a product line like Thirty-One. I hope I have no asked too many questions and I look forward to hearing your response. Thank you. :)

Much peace.

Hi LJF!

I am a Thirty-One consultant and I have just joined this networking site.  I just saw your post so I wanted to respond. :)

You can have a consultant send you a catalog via the mail if you haven't attended a party.  If you are looking for a local consultant, just let me know your city and state so I can help you find someone local.  If location doesn't matter to you, I'd be happy to send you a catalog to review.  Just send me a PM with your details and I can put one in the mail for you this week. 

Take care!

Ivette

Is there a Thirty-One gifts catalog available by mail or is it only online or through home parties?