"I am at a loss for words in regard to your story...I have been working with Melaleuca for quite a few years now and I could not be happier. I'm not as inclined to believe the details of this story as some others seem to be, and this is the kind of post that makes me question someone's validity entirely. Unless something has changed, Melaleuca does record for quality assurance, they did when I got involved 13 years ago, and I see no reason why they wouldn't now. Melaleuca is a solid company with a solid service, and when a company is that sharp, its funny how many of these kinds of posts pop up on various MLM review sites and discussion forums. This company has an entire set of guidelines in its starter materials that deal specifically with interactions between rep and recruit, and I am shocked to say the least if your story is actually true."
Travis, I see no point in arguing over the likelihood of the company or the products. Melaleuca screwed me as far as I'm concerned, if not through a bad rep, then they screwed me by not taking action against a seriously vile sales associate. In fact the better me wants to tell you that I really appreciate your offer, and I think its a very noble action on your part to make something right on the behalf of a company you seem to really stand by. The other side to me wonders if you are not unlike the associate I spoke to, that you already know I have no solid proof because the call wasn't recorded in any way, so I don't really win as a concerned customer do I?
All I have is my story, and I assure you its the truth. I am a very patient man and I leave room for people to make mistakes, bad calls, and errors, but I can't sit here and praise a company that clearly just ripped me off. These kinds of things are what this section of the boards are for, and if no one reports this kind of crap then someone less well off than me is next in line for a wallet scrape. I would not have enjoyed knowing a company I worked for and believed in, would do something like this, and I sincerely commend your efforts in regard to Melaleuca's name, and in being willing to personally reimburse me, but I want to see action directly from the source before I change my opinion or stop warning people.